Frequently Asked Questions
Expédition
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We proudly use Davines color products, known for their high-performance formulas and commitment to sustainable beauty. Davines delivers stunning, vibrant color results while nourishing hair health, making it a perfect choice for our clients.
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Yes, and they’re the perfect gift for any beauty lover! Moda Salon gift cards are available online and in salon , ready to bring a little extra joy to someone special.
For all things hair and salon-related, feel free to email hello@modasalon.ca or call 905-419-6632 - We love connecting with our clients!
Our top priority is for you to leave loving your look! If something isn’t quite right, let us know within seven days, and we’ll arrange a complimentary adjustment to ensure you’re fully satisfied.
Moda Salon Shop
Retours
Enjoy free shipping on orders over $100!
- Canada: Orders over $100 ship free via Expedited Canada Post.
- USA: Orders over $100 ship free via Tracked Packet (orders over 5lbs will be shipped by UPS).
- For orders under $100, we offer a flat shipping rate of $9.99.
Estimated Delivery Times
- Canada: 3-7 business days
- USA: 6-10 business days
Please note that shipping times may vary based on location, stock, and seasonal factors.
We’re committed to getting your order to you as quickly and smoothly as possible!
You’ll receive a tracking link once your order ships. To check your package’s journey, just use the link or visit Canada Post or UPS, depending on your carrier.
Currently, we ship to Canada and the USA.
Returns
We want you to absolutely love your purchase! If something’s not quite right, you can return items within 30 days, provided they’re unused, in original packaging, and you have proof of purchase.
Please note: gift cards are non-refundable, and electrical items are final sale. For any questions or to begin a return, reach out to support@modasalon.ca.